Senior ServiceNow Developers (100)
- Smart Ims
- 4 - 9 years
- Hyderabad
- 19 days ago
- Email to a friend
- Report this job
Job Description
For quick response please send updated resume with contact details to: ch****a@sm*****s.com........and mention the position number you apply.
JOB DESCRIPTIONS:
Position-1
Role:Senior ServiceNow Developer HR Service Delivery (HRSD)
Location: Hyderabad
Exp: 5-8+ Years
Hybrid role
Requirements
We are looking for an experienced Senior ServiceNow HR Service Delivery (HRSD) Developer to design, develop, and implement scalable HR solutions on the ServiceNow platform. This role focuses on improving employee experience, optimizing HR operations, and delivering integrated HRSD solutions aligned with enterprise standards and best practices.
The ideal candidate will bring strong technical expertise in ServiceNow HRSD, solid understanding of HR processes, and the ability to collaborate effectively with HR, IT, and architecture teams.
- Design, configure, and develop ServiceNow HRSD solutions, including:
- HR Case Management
- Employee Center / Employee Center Pro
- HR Knowledge Management
- Lifecycle Events and COE frameworks
- Build intuitive and personalized employee self-service experiences through role-based portals and guided workflows.
- Create and enhance HR Service Catalogs with user-friendly forms, contextual guidance, and automated fulfillment processes.
- Develop and maintain integrations with enterprise systems, including:
- SuccessFactors for employee data, organizational hierarchy, and performance information
- Payroll systems for compensation, benefits, and time-related data
- Identity Management systems (Active Directory, SailPoint) for access provisioning
- Collaboration tools such as Microsoft Teams and Slack for workflows, alerts, and approvals
- Ensure adherence to ServiceNow best practices, Common Service Data Model (CSDM), and enterprise architecture standards.
- Support platform upgrades, patches, and maintenance activities.
- Configure data security, ACLs, and role-based access controls in compliance with HR and data privacy regulations.
- Collaborate with HR stakeholders to convert business requirements into technical designs and solutions.
- Participate in Agile/Scrum ceremonies, including sprint planning, stand-ups, backlog grooming, and retrospectives.
- Troubleshoot and resolve HRSD-related incidents, defects, and enhancement requests.
- Analyze user feedback and continuously optimize HR workflows and employee experience.
Education & Experience
- Bachelors degree in Computer Science, Information Systems, or a related field.
- 5+ years of ServiceNow development experience, including 2+ years working with HR Service Delivery.
Technical Skills
- Strong hands-on experience with:
- HR Case Management and HR Knowledge
- Employee Center / Employee Center Pro
- Lifecycle Events and COE structures
- IntegrationHub and Flow Designer
- Expertise in:
- JavaScript and Glide APIs (GlideRecord, GlideAjax, GlideAggregate, GlideDateTime)
- UI development (Client Scripts, UI Policies, UI Actions, Catalog Scripts, UI Pages)
- Business Rules, Script Includes, ACLs, Data Policies
- REST/SOAP integrations and spoke development
- Experience with Import Sets, Transform Maps, and scheduled data imports.
- Knowledge of reporting and Performance Analytics.
Certifications
- ServiceNow Certified System Administrator (CSA) Required
HR Domain Knowledge
- Strong understanding of HR processes and employee lifecycle:
- Recruitment and onboarding
- Employee relations and case management
- Performance management
- Leave, absence, and benefits administration
- Offboarding and alumni management
- Familiarity with HR compliance, data privacy, and record retention requirements.
- Understanding of HR service delivery models and organizational structures.
Preferred Qualifications
- ServiceNow Certified Implementation Specialist (CIS) HR Service Delivery (Highly Preferred)
- Experience integrating HRSD with SuccessFactors or Workforce systems.
- Exposure to ITSM, ITOM, IRM, or Employee Experience solutions.
- Experience working in large enterprise or global manufacturing environments.
----------------------------------------------------------------------------------------------------------------------------------------------------
Position-2
Role: ServiceNow Development Lead
Location:Hyderabad / Bengaluru / Pune, India/Anywhere in India (Hybrid)
Exp:8-14+ Years
Hybrid role
Requirements
We are looking for an experienced ServiceNow Development Lead to lead large-scale ServiceNow programs across ITSM, HRSD, CSM, and Field Service Management domains. This is a hands-on leadership role combining technical ownership, functional governance, Agile delivery management, testing leadership, and stakeholder coordination.
----------------------------------------------------------------------------------------------------------------------------------------------------
Position-3
Role: Service Now Platform Analytics & Reporting
Location:Hyderabad (Hybrid)
Exp: 4 - 8+ Years
Hybrid role
Requirements
We are seeking a hands-on professional with proven expertise in ServiceNow Platform Analytics and Reporting. The candidate will be responsible for designing, building, and maintaining reports and dashboards exclusively within the ServiceNow Platform Analytics module. This role requires strong analytical skills and the ability to translate business needs into actionable insights and tailored reporting solutions.
-------------------------------------------------------------------------------------------------------------------------------------------------------------
Position-4
Title: Service Now TRPM Developer
Location: Seri Lingampally,Hyderabad
Duration: Full Time
Requirements
Core Technical Responsibilities
- TPRM Configuration: Configure and customize the ServiceNow TPRM moduleforms, tables, workflows, and dictionary elementsto meet business needs.
- Assessments & Questionnaires: Create and maintain third-party assessment questionnaires using SIG, CAIQ, and custom templates. Configure scoring logic, tiering models, and assessment workflows.
- Workflow Automation: Build and enhance Flow Designer or traditional workflows to automate due diligence, issue/remediation tracking, and renewal processes.
- Security & Access Control: Set up ACLs and roles to ensure secure access to vendor and assessment data.
- Scripting: Develop client scripts, business rules, and script includes to support custom features and improve user experience.
Integrations & Data Management
- Integrations: Implement integrations with external tools (e.g., security rating services, risk intelligence platforms) using REST/SOAP APIs and IntegrationHub to support continuous vendor monitoring.
- Data Migration: Migrate third-party, engagement, and assessment data from legacy systems into ServiceNow TPRM.
- Data Quality: Establish validation and normalization processes to maintain accurate and reliable vendor data.
Collaboration & Delivery
- Requirements Gathering: Work closely with business analysts, risk teams, and stakeholders to convert third-party risk requirements into technical solutions.
- Testing & QA: Support testing activities, debug issues, and ensure smooth deployment.
- Documentation: Maintain technical documentation including solution designs, configuration specs, and release notes.
- End-to-End Delivery: Contribute across development, testing, and deployment stages.
Support & Maintenance
- Technical Support: Troubleshoot post-implementation issues, resolve data inconsistencies, and ensure stable TPRM operations.
- Reporting: Build and configure dashboards and reports to provide insights into third-party risk posture.
-------------------------------------------------------------------------------------------------------------------------------------------------
Position-5
Title: Service Now SPM/ITBM Developer
Duration: Full Time
Location: Seri Lingampally, Hyderabad
Requirements
Job Summary
We are seeking an experienced ServiceNow Developer with strong expertise in Strategic Portfolio Management (SPM) / IT Business Management (ITBM). The ideal candidate should have hands-on experience working across modules such as Project Portfolio Management (PPM), Demand, Ideas, Resource Management, and Agile Development. The role involves implementing, customizing, and optimizing SPM solutions to support portfolio governance, project execution, and strategic decision-making.
Key Responsibilities
- Design, configure, and implement ServiceNow SPM modules, including:
- Ideas, Demand, Project, Program, and Portfolio Management
- Resource & Time Tracking
- Financial Planning (if applicable)
- Agile 2.0 (Scrum programs, epics, stories, etc.)
- Customize forms, workflows, UI policies, business rules, and client/server-side scripts.
- Integrate SPM with other ServiceNow modules such as ITBM, APM, CMDB, and ITSM.
- Develop dashboards and reports for portfolio performance, resource utilization, and project health.
- Conduct unit testing, support UAT, and prepare deployment and technical documentation.
- Manage data migrations, import sets, and transform maps for legacy or external data.
- Ensure all configurations and customizations follow ServiceNow best practices and coding standards.
Required Qualifications
- 37 years of experience on the ServiceNow platform, with at least 12+ years in SPM or ITBM.
- Strong scripting skills using JavaScript, Glide APIs, and other platform scripting capabilities.
- Hands-on experience configuring Portfolio Workbench, Program dashboards, project templates, and other SPM components.
-------------------------------------------------------------------------------------------------------------------------------------
Position-6
Job Title: ServiceNow HAM Pro / HAM-SLTN Developer
Experience: 45 Years
Duration: Full Time
Role Overview
We are seeking a skilled ServiceNow HAM Pro / HAM-SLTN Developer with strong expertise in Flow Designer development, Catalog development, scripting, and workflow customization. The role requires hands-on experience in building and customizing solutions on the ServiceNow platform with a focus on Hardware Asset Management (HAM), CMDB, and Service Catalog.
Key Responsibilities
- Act as a ServiceNow Implementation Specialist with a focus on ITOM, ITAM, and HAM.
- Develop, customize, and administer core ServiceNow modules including:
- Hardware/Software Asset Management,
- CMDB,
- Service Catalog,
- Idea, Demand, Project Portfolio Management,
- Content Management System.
- Design and implement client scripts, business rules, script includes, UI actions, UI macros, UI pages, and portals/sites with clean and well-documented code.
- Customize HAM workflows, client scripts, and create custom modules/solutions in ServiceNow.
- Perform troubleshooting, defect fixing, and enhancements for ServiceNow applications.
- Work extensively on integrations with 3rd party tools, applications, and systems using SOAP and REST web services.
- Prepare design documents, test cases, and perform unit testing.
- Ensure compliance with ITIL methodologies and processes, with hands-on ITIL process implementation.
- Contribute to technical delivery including documentation of cost-effective ServiceNow solutions.
- Work in a SAFe Agile methodology environment.
Skills & Qualifications
- Strong hands-on experience with JavaScript (server-side and client-side scripting).
- Proficiency in Flow Designer and Service Catalog development.
- Experience with ServiceNow Development APIs and Integration Hub.
- Knowledge of Fullstack development (JavaScript, ReactJS, JSON, SQL/MySQL) preferred.
- Expertise in Content Management System / Portal Development / ServiceNow Workspace Builder.
- Experience with LDAP integration.
- Strong troubleshooting and problem-solving skills.
- Hands-on experience with design, development, and deployment on the ServiceNow platform.
------------------------------------------------------------------------------------------------------
Position-7
Job Title: ServiceNow HAM Pro / HAM-SLTN Developer
Experience: 45 Years
Duration: Full Time
Role Overview
We are seeking a skilled ServiceNow HAM Pro / HAM-SLTN Developer with strong expertise in Flow Designer development, Catalog development, scripting, and workflow customization. The role requires hands-on experience in building and customizing solutions on the ServiceNow platform with a focus on Hardware Asset Management (HAM), CMDB, and Service Catalog.
Key Responsibilities
- Act as a ServiceNow Implementation Specialist with a focus on ITOM, ITAM, and HAM.
- Develop, customize, and administer core ServiceNow modules including:
- Hardware/Software Asset Management,
- CMDB,
- Service Catalog,
- Idea, Demand, Project Portfolio Management,
- Content Management System.
- Design and implement client scripts, business rules, script includes, UI actions, UI macros, UI pages, and portals/sites with clean and well-documented code.
- Customize HAM workflows, client scripts, and create custom modules/solutions in ServiceNow.
- Perform troubleshooting, defect fixing, and enhancements for ServiceNow applications.
- Work extensively on integrations with 3rd party tools, applications, and systems using SOAP and REST web services.
- Prepare design documents, test cases, and perform unit testing.
- Ensure compliance with ITIL methodologies and processes, with hands-on ITIL process implementation.
- Contribute to technical delivery including documentation of cost-effective ServiceNow solutions.
- Work in a SAFe Agile methodology environment.
Skills & Qualifications
- Strong hands-on experience with JavaScript (server-side and client-side scripting).
- Proficiency in Flow Designer and Service Catalog development.
- Experience with ServiceNow Development APIs and Integration Hub.
- Knowledge of Fullstack development (JavaScript, ReactJS, JSON, SQL/MySQL) preferred.
- Expertise in Content Management System / Portal Development / ServiceNow Workspace Builder.
- Experience with LDAP integration.
- Strong troubleshooting and problem-solving skills.
- Hands-on experience with design, development, and deployment on the ServiceNow platform.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: Smart ImsLocation(s): Hyderabad
Keyskills: Service Now TRPM Developer ServiceNow Developer HSRD Service Now Platform Analytics & Reporting ServiceNow Development Lead Service Now SPM/ITBM Developer ServiceNow HAM Pro / HAM-SLTN Developer ServiceNow HAM Pro / HAM SLTN Developer
Similar positions
Smart Ims
Established in 1995, QuantumLink Communications Pvt Ltd is a software development company based in Mumbai, India. QLC designs and develops applications oriented towards getting maximum productivity and utility from the Internet, with specific emphasis in the areas of Email, Internet Sharing and TCP/...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in