Project Manager (Fraud & Collections - Banking) @ EY

Job Description

Opportunity:

We are seeking an experienced Project Manager to lead end-to-end delivery of projects in the Fraud Analysis and Collections domain within the banking sector. The role involves managing risks, stakeholders, and driving operational excellence, with a strong focus on retail fraud credit and collections. Awareness of HSBC systems is highly desirable.

Key Responsibilities:

• Act as a key liaison between business stakeholders and technology teams to understand, refine, and validate requirements for fraud and collections processes.
• Drive end-to-end project delivery, ensuring timelines, quality, and compliance standards are met.
• Identify, analyze, and mitigate risks throughout the project lifecycle.
• Manage stakeholder communication and expectations across multiple levels, including senior leadership.
• Provide analysis and insights to support key decisions for project sponsors and steering committees.
• Ensure traceability of requirements through solution design and system implementation, working closely with software delivery teams.
• Oversee product backlogs and user stories related to fraud and collections initiatives.
• Lead Agile ceremonies including Sprint Planning, Sprint Review, and Backlog Refinement.

Essential Domain Knowledge:

Extensive experience in Banking, specifically in Fraud Analysis and Collections. Preferably retail fraud credit and collections experience.

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Keyskills:   Project Management Fraud Analysis retail fraud Risk Analysis Risk Management Risk Control