Site Reliability Engineer
- Qentelli
- 7 - 12 years
- Hyderabad
- 5 days ago
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Job Description
Job Summary
We are seeking an experienced Site Reliability Engineer (SRE) to ensure the availability, reliability, scalability, security, and performance of cloud-native platforms running on IBM Cloud and Google Cloud Platform (GCP).
The role focuses on Kubernetes operations, observability and KPIs, PostgreSQL reliability, event-driven systems (MQTT), security best practices, automation, and incident management.
This position requires a strong SRE mindset, production ownership, and close collaboration with development, QA, DevOps, and platform teams.
Roles and Responsibilities
- Own the reliability, availability, and performance of mission-critical production systems across IBM Cloud and GCP.
- Operate, monitor, and scale Kubernetes platforms (IKS / GKE), including deployments, upgrades, node pool management, and capacity planning.
- Design, implement, and maintain monitoring, alerting, logging, and dashboards using cloud-native and open-source observability tools.
- Define, measure, and continuously improve SLIs, SLOs, error budgets, and service KPIs.
- Participate in on-call rotations, lead incident response, perform root cause analysis (RCA), and drive post-incident reviews with clear corrective actions.
- Proactively analyse system performance, traffic patterns, and failure trends to prevent outages and reduce MTTR.
- Manage and support PostgreSQL databases in production, including backups, restores, replication, failover, upgrades, and performance tuning.
- Support event-driven architectures and MQTT-based messaging systems, ensuring message reliability, scalability, and low latency.
- Implement and enforce cloud and Kubernetes security best practices, including IAM, RBAC, secrets management, certificate lifecycle, and network security.
- Automate operational, reliability, and maintenance tasks using Python and Shell scripting.
- Support CI/CD pipelines, enabling safe release strategies such as blue-green and canary deployments.
- Troubleshoot build, deployment, application, and infrastructure failures and drive long-term reliability improvements.
- Monitor infrastructure utilization and cloud costs, and recommend performance and cost-optimization measures.
- Collaborate with development, QA, DevOps, and platform teams to improve delivery velocity and operational excellence.
- Maintain clear runbooks, SOPs, and operational documentation for incident handling and platform operations.
Required Skills & Qualifications
- Strong hands-on experience operating Kubernetes in production environments
- Proven expertise in monitoring, alerting, observability, and SRE KPIs
- Hands-on experience supporting PostgreSQL databases in production
- Knowledge of event-driven architectures and MQTT
- Solid understanding of cloud security principles and best practices
- Strong automation and scripting skills (Python, Shell)
- Experience working with IBM Cloud and/or Google Cloud Platform (GCP)
- Ability to handle production incidents, perform RCA, and operate in a reliability-focused environment
Preferred Skills
- Experience with Prometheus, Grafana, OpenTelemetry, or similar observability platforms
- Infrastructure as Code or GitOps experience (Terraform, Kustomize, Argo CD)
- Kubernetes, Cloud, or SRE-related certifications
- Experience with cloud cost optimization (FinOps) practices
- Exposure to multi-cloud or hybrid cloud environments
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Technology / IT - OtherEmployement Type: Full timeContact Details:
Company: QentelliLocation(s): Hyderabad
Keyskills: Site Reliability Engineering Ci/Cd Kubernetes Ibm Cloud GCP Shell Scripting Sre Python
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