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Customer Service Representative @ Lyros Technologies

Home > Customer Service (International)

 Customer Service Representative

Job Description

    Job Title: Customer Service Executive - International Voice Process

    Location: Hyderabad

    Job Type: Full-time

    Shift: Rotational Shifts (including night shifts) and Rotational Week Offs

    Experience: Freshers and Experienced (Min 1 year in International Customer Support)

    Education: Any Graduate/Post Graduate (10+2)

    CTC:

    - Freshers: 2.6 LPA (Take Home: 19,000)
    - Experienced: Up to 6.5 LPA

    - Additional Benefits:
    - Provide 2 way cab
    - Night Shift Allowance
    - Incentives

    Job Description:

    We're looking for Customer Service Executives for our International Voice Process. If you're a fresher or have experience in customer support, we want to hear from you!

    Responsibilities:

    - Handle inbound/outbound customer calls
    - Resolve customer queries and issues
    - Provide excellent customer service
    - Meet performance targets and metrics

    Requirements:

    - Excellent communication skills
    - Minimum 1 year experience in International Customer Support (for experienced candidates)
    - Freshers with excellent communication skills are welcome to apply
    - Ability to work in rotational shifts and week offs
    - Basic computer skills

    Interested Candidates can Reach out 
    HR Gautami: hidden_mobile
    Or
    HR Aastha: hidden_mobile
     


Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Lyros Technologies
Location(s): Hyderabad

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Keyskills:   interpersonal communication communication skills interpersonal skills customer service problem solving international call center international bpo reading comprehension

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Lyros Technologies

At Lyros, We are at the forefront of several impactful IT and Technical Support projects focused on client support resolutions. These initiatives include deploying sophisticated ticketing systems for rapid issue resolution, strengthening measures to safeguard client data, and leveraging AI-driven...