Senior Software Engineer, Cloud Services
- NICE
- 2 - 4 years
- Pune
- 11 days ago
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Job Description
So, whats the role all about?
As a Sr. Cloud Services Automation Engineer, you will be responsible for designing, developing, and maintaining robust end-to-end automation solutions that support our customer onboarding processes from an on-prem software solution to Azure SAAS platform and streamline cloud operations. You will work closely with Professional Services, Cloud Operations, and Engineering teams to implement tools and frameworks that ensure seamless deployment, monitoring, and self-healing of applications running in Azure.
How will you make an impact?
4- 6 years Expereince
- Design and develop automated workflowsthat orchestrate complex processes across multiple systems, databases, endpoints, and storage solutions in on-prem and public cloud.
- Design, develop, and maintain internal tools/utilities using C#, PowerShell, Python, Bash to automate and optimize cloud onboarding workflows.
- Create integrations with REST APIs and other services to ingest and process external/internal data. Debug and troubleshoot existing APIs for errors. Perform regular API testing to ensure functionality and performance.
- Query and analyze data from various sources such as, SQL databases, Elastic Search indices and Log files (structured and unstructured)
- Develop utilities to visualize, summarize, or otherwise make data actionable for Professional Services and QA engineers.
- Work closely with test, ingestion, and configuration teams to understand bottlenecks and build self-healing mechanisms for high availability and performance.
- Build automated data pipelines with data consistency and reconciliation checks using tools like PowerBI/Grafana for collecting metrics from multiple endpoints and generating centralized and actionable dashboards.
- Automate resource provisioningacross Azure services including AKS, Web Apps, and storage solutions
- Experience in building Infrastructure-as-code (IaC) solutions using tools like Terraform, Bicep, or ARM templates
Have you got what it takes?
- Bachelors degree in computer science, Engineering, or related field (or equivalent experience).
- Proficiency in scripting and programming languages (e.g., C#, .NET, PowerShell, Python, Bash).
- Experience working with and integrating REST APIs
- Experience with IaC and configuration management tools (e.g., Terraform, Ansible)
- Familiarity with monitoring and logging solutions (e.g., Azure Monitor, Log Analytics, Prometheus, Grafana).
- Familiarity with modern version control systems (e.g., GitHub).
- Excellent problem-solving skills and attention to detail.
- Ability to work with development and operations teams, to achieve desired results, on common projects
- Strategic thinker and capable of learning new technologies quickly
- Good communication with peers, subordinates and managers
You will have an advantage if you also have:
- Experience with AKS infrastructure administration.
- Experience orchestrating automation with Azure Automation tools like Logic Apps.
- Experience working in a secure, compliance driven environment (e.g. CJIS/PCI/SOX/ISO)
- Certifications in vendor or industry specific technologies.
Whats in it for you?
Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 9495
Reporting into: Director of Cloud Services
Role Type: Individual Contributor
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: Site Reliability EngineerEmployement Type: Full timeContact Details:
Company: NICELocation(s): Pune
Keyskills: administration aks ansible sql cloud scripting automation powershell debugging prometheus programming communication skills deployment c# rest python github cloud services azure monitoring microsoft azure power bi grafana infrastructure .net terraform bash log analytics
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Located in : Pune, India (Click here to find location)Company Overview - https://www.nice.com/pune NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to d...
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