The Salesforce Consultant will be responsible for:
Enhancing Salesforce solutions by supporting and sometimesleading the development and optimization of Sales Cloud and Service Cloud
Implementing best-in-class configuration, customization, anddevelopment standards
Acting as a subject matter expert (SME) for Salesforcetechnical solutions, including APEX, Lightning Web Components, middleware, anddata warehouse integrations
Acting as an SME for Salesforce solution integrations andowning the design and flow of integration data between platforms
Supporting solution design to deliver scalable,high-performance Salesforce solutions tailored to business needs
Mentoring and developing junior Salesforce team members tofoster technical growth
Engaging and communicating effectively with Director andExecutive-level stakeholders, both on business and technical sides
ESSENTIAL SKILLS
Functional Requirements:
Experience in systems audits, requirements gathering, andprocess mapping
Ability to create functional and technical designdocumentation
Experience in creating data architecture and entityrelationship diagrams
Ability to create end-user acceptance testing (UAT) scriptsand support UAT processes
Creation of end-user support and training materials
Technical Requirements:
Understanding of Sales and Customer Service processes
Experience customizing, configuring, and developingSalesforce solutions
Strong hands-on experience with Apex, Lightning WebComponents (LWC), and Flow
Expertise in building apps and automation within Sales Cloudand Service Cloud using custom objects, process automation, and the Lightningexperience
Experience integrating Salesforce with data warehouses andother systems
Familiarity with middleware platforms such asHeroku, Mulesoft, Boomi, or Informatica
Knowledge of REST/SOAP APIs, OAuth, and authenticationprotocols for secure integrations (desirable)
Understanding of JavaScript, HTML, and CSS for customizingLightning Web Components (desirable)
Understanding of SQL (desirable)
Salesforce certifications are required