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Opening For content moderation - Hyderabad @ Cognizant

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 Opening For content moderation - Hyderabad

Job Description

Roles and Responsibilities

  • Manage content review processes for various clients, ensuring timely completion of tasks.
  • Conduct thorough analysis of customer feedback to identify areas for improvement in content quality.
  • Collaborate with cross-functional teams to implement changes and improve overall customer satisfaction.
  • Develop and maintain accurate records of content reviews, ratings, and moderation activities.
  • Ensure compliance with company policies and procedures related to content management.

Desired Candidate Profile

  • 1-3 years of experience in Content Review or similar role.
  • Strong understanding of Apple Mapping, Google Maps, GIS concepts.
  • Excellent skills in Content Curation, Content Moderation, Content Analysis.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   mapping Content Moderation gis apple mapping Google Maps Content Curation Content Analysis Content Review

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Cognizant

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the w...