The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. The candidate must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
Key Responsibilities:
Coordinate and manage end-to-end separation process for employees (voluntary and involuntary exits).
Ensure timely collection of company assets and clearance from all departments.
Prepare and process full & final settlement, relieving letters, and experience certificates.
Maintain accurate records of separation cases in HR systems.
Ensure compliance with labor laws and organizational policies.
Liaise with Payroll, Finance, and IT teams for smooth clearance and settlement.
Provide guidance to managers and employees on separation policies.
Identify gaps in the separation process and recommend improvements.
Support automation initiatives for offboarding workflows.
Required Skills & Qualifications:
Bachelors degree in HR, Business Administration, or related field.
01 years of experience in HR operations, preferably in offboarding/separation.
Strong knowledge of labor laws and compliance requirements.
Excellent communication and interpersonal skills.
Proficiency in HRMS tools and MS Office.
Attention to detail and ability to handle confidential information.

Keyskills: settlements hrms requirements service level law workflow policies interpersonal skills labour laws hrsd tools hr operations operations automation exit formalities separation recruitment compliance strong communication skills communication skills ms office
eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...