We are seeking a highly skilled and experienced professional to take on the dual role of Business Analyst and Process Engineer Lead
The ideal candidate will be responsible for leading the analysis and documentation of business requirements, as well as designing and implementing process improvements across the organization
This role requires strong analytical skills, technical expertise, and the ability to work collaboratively with cross-functional teams
Lead the analysis and documentation of business requirements and processes
Collaborate with stakeholders to identify business needs and translate them into technical requirements
Design and implement process optimization solutions to enhance efficiency and effectiveness
Develop and maintain detailed business and functional specifications
Conduct gap analysis and recommend solutions to improve business processes
Facilitate workshops and meetings to gather requirements and validate solutions
Ensure alignment of business requirements with IT solutions
Develop and maintain process documentation, including flowcharts and standard operating procedures
Monitor and measure the performance of optimized processes to ensure continuous improvement
Mentor and guide junior team members, fostering a culture of continuous learning and improvement
Stay up-to-date with industry trends and best practices in business analysis and process optimization
What Youll Bring
Bachelors degree in Business Administration, Industrial Engineering, Information Systems, or a related field
5+ years of experience in business analysis, process optimization, or a related role
Strong analytical and problem-solving skills
Proficiency in business analysis and process optimization tools and techniques
Excellent communication and interpersonal skills
Experience with Lean Six Sigma methodologies is a plus
Ability to work effectively with both technical and non-technical stakeholders
Job Classification
Industry: Courier / LogisticsFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full time