Lead SE
- Salesforce
- 10 - 16 years
- Mumbai
- 3 months ago
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Job Description
We are seeking a dynamic Lead Solution Engineer to collaborate with our leading Financial Services clients in Mumbai. This role is pivotal in crafting innovative customer engagement strategies, demonstrating Salesforce s platform capabilities, and translating complex business needs into impactful solutions. You will engage with senior stakeholders, including C-level executives, to create roadmaps and deliver transformational pitches that showcase Salesforce s value.
Why Join Salesforce
Be part of a global organization committed to equality, innovation, and making a positive impact. Drive your career forward in a collaborative, inclusive environment while solving some of the most exciting challenges in financial services.
Specific Responsibilities:
- Provide thought leadership in how large enterprise organisations can drive customer success through digital transformation.
- Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
- Be an innovator who can build new solutions using out-of-the-box thinking.
- Engage with business users to build solution presentations, demonstrations and prototypes.
- Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
- The ability to authoritatively present and articulate the business value to managers and executives of all levels.
- Deliver functional and technical responses to RFPs/RFIs.
- Work as an excellent teammate by chipping in, learning and sharing new knowledge.
- Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
- Lead multiple customer engagements concurrently.
- Be self-motivated, flexible, and take initiative.
Required Skills:
- Relevant experience required. Experience will be evaluated based on the core proficiencies or the role (eg extracurricular leadership roles, military experience, volunteer roles, work experience, etc)
- Relevant 12 Yrs of experience in the IT Industry, Consulting/Tech Consulting, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
- Strong focus and experience in pre-sales or implementation in financial services industry (Banks / insurance / fintechs / NBFCs / Wealth Asset Management) is required.
- Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs in the financial services industry.
- Knowledge on Key critical metrics supervised in financial industry from a customer engagement perspective.
- Business Analysis/ Business case/return on investment justifications.
- Experience in sophisticated solution selling to Enterprise customers within the Financial Services industry.
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service Support, Marketing and Mobile solutions. Knowledge of related applications, relational database and web technology
- Outstanding verbal , written, presentation, demonstrations, collaboration and interpersonal communication skills with a focus on needs analysis, positioning, business justification, and closing techniques.
- Ability to work as part of a team to solve technical problems in varied political environments.
Salesforce Certifications:
Previous experience as a solution/sales engineer for a CRM company or similar technology
Previous experience as a solution/sales engineer for a CRM company or similar technology
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: SalesforceLocation(s): Mumbai+ View Contact
Keyskills: Solution sales Cloud computing Business analysis Consulting Presales Asset management Business solutions Financial services CRM Salesforce
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