Hiring For Non Voice- Customer service. @ Sutherland

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Hiring For Non Voice- Customer service.

Sutherland
0 - 3 years
Hyderabad
2 months ago
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Job Description

Greetings from Sutherland

Currently we are hiring for International Non Voice Process for freshers and experience.

Role & responsibilities

Non Voice Process is something where we handle customer queries through email, chat, and ticketing systems. Provide accurate information and timely resolutions without voice interaction. Maintain a polite, professional, and helpful tone in all written communication. Prepare daily/weekly reports on completed tasks and pending items. Coordinate with internal teams to resolve issues when required.

Perks and benefits

Attractive salary package for Non-voice roles

Communication and soft-skills improvement programs

Exposure to global clients and international processes

Rotational or fixed shifts depending on the process

Fun activities, competitions, and themed events .

Preferred candidate profile

*Excellent Communication can Apply

*ONLY EXPERIENCED CAN APPLY

*GRADUATES/UNDER GRADUATES /POST GRADUATES CAN APPLY

*Should be flexible with rotational shifts including night shifts

*ROI - JAM, Assessment, Operations Round

*Two-way cab facility only in night shift within

*25Kms only from office premises

*Candidate who is comfortable working from office can apply

*Need Immediate Joiners only

*Out of station candidates are Strictly not eligible.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Sutherland
Location(s): Hyderabad

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Keyskills: Customer Support Excellent Communication Skills International BPO

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Sutherland

\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.

Hiring For Non Voice- Customer service. @ Sutherland

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