Customer Service Representative | Upto 3 LPA @ NLB Services Pvt. Ltd.

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Customer Service Representative | Upto 3 LPA

NLB Services Pvt. Ltd.
0 years
Noida, Gurugram
9 days ago
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Job Description

Key Responsibilities

Handle customer inquiries via call and chat related to bookings, cancellations, and travel services.
Provide accurate information and resolve issues efficiently within defined timelines.
Maintain a high level of professionalism and empathy while dealing with customers.
Collaborate with internal teams to ensure smooth resolution of customer concerns.
Ensure adherence to process guidelines and service quality standards.

Requirements

Minimum 6 months of experience in an Voice/Chat or Customer Support role (Travel process experience preferred).
Excellent communication skills both written and verbal.
Graduate/Undergraduate candidates are eligible.
Immediate joiners preferred.
Willingness to work in rotational shifts.

Benefits

Competitive salary (up to 3 LPA).
5-day working week.
Cab facility for transportation.
Dynamic work environment with growth opportunities

To Apply Please share your cv +91 8368237*** or mail - ma********a@nl****h.in

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: NLB Services
Location(s): Noida, Gurugram

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Keyskills: Voice Process US Process Customer Service Customer Support Bpo Customer Service International Call Center Bpo Voice Customer Care Voice Support International Voice Process International BPO

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₹ 1-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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NLB Services Pvt. Ltd.

NLB is one of the fastest growing transformational workforce solutions provider. Over the last 16+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of so...

Customer Service Representative | Upto 3 LPA @ NLB Services Pvt. Ltd.

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