Job Description
We are hiring for premium International Travel Process
Salary:- Upto 2.5 LPA
Please Visit at the following address, Monday- Friday, 11 AM to 5:30 PM
Maple High Street 7th Floor, opposite Ashima Mall, Hoshangabad road, Bhopal
Contact Person: Nikhil Singh (9584886***)
Email Ni**********n@ig*********s.com
Carry a hard copy of your resume. Mention " Nikhil " on resume.
Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management
Knowledge, Skills and Other Abilities:
- Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem solving skills.
Educational & Essential Experience:
- Bachelor's Degree or Undergraduate dropouts
Excellent Written and spoken communication, business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts) Open to work in a blended environment(Voice &Chat/Email)
Interview Rounds
HR Round
Operations Round
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time
Contact Details:
Company: IGT Solutions
Location(s): Bhopal
Keyskills:
Customer Service
Travel
International