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Customer Care Executive | International Travel Process @ IGT Solutions

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 Customer Care Executive | International Travel Process

Job Description

We are hiring for premium International Travel Process


Salary:- Upto 2.5 LPA


Please Visit at the following address, Monday- Friday, 11 AM to 5:30 PM

Maple High Street 7th Floor, opposite Ashima Mall, Hoshangabad road, Bhopal

Contact Person: Nikhil Singh (9584886***)

Email Ni**********n@ig*********s.com


Carry a hard copy of your resume. Mention " Nikhil " on resume.


Job Responsibility:

  • Understands the various computer screens and how to utilize them effectively
    Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
    Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
    Adheres to all company and specific Contact Center policies and procedures
    Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

  • Strong process orientation
    High energy, High Integrity & Work Ethics
    Strong interpersonal skills & ability to communicate effectively
    Strong problem solving skills.

Educational & Essential Experience:

  • Bachelor's Degree or Undergraduate dropouts
    Excellent Written and spoken communication, business technical writing
    Computer Skills ability/experience using computer applications
    Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts) Open to work in a blended environment(Voice &Chat/Email)

Interview Rounds
HR Round
Operations Round

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Bhopal

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Keyskills:   Customer Service Travel International

 Fraud Alert to job seekers!

₹ 2-2.25 Lacs P.A

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