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Customer Service Executive @ People Group

Home > Voice / Blended

 Customer Service Executive

Job Description

If you're someone who lives and breathes customer service, loves solving problems, and gets a kick

out of making people happy this is your calling!

As a VIP Consultant, you'll work closely with our HNI clients, ensuring their experience is seamless,

personal, and truly premium. Youll need empathy, patience, and a touch of matchmaking magic


What You'll Do

  • Be the dedicated relationship partner for VIP Shaadi members post-sale
  • Understand member preferences and help identify their ideal match
  • Call and connect with high-quality prospects on behalf of the member
  • Set up mutually consented meetings between potential matches
  • Ensure timely renewals and proactive engagement throughout their journey
  • Guide, counsel, and support the member like a true partner in their search
  • Maintain high service standards, timely resolutions & meticulous documentation
  • Handle escalations with grace, maturity, and solutions-focused thinking
  • Respect diverse traditions, preferences, and cultural nuances in every interaction
  • Always go above and beyond to deliver the VIP promise

If Interested contact - 9819702*** (HR Yogita) or mail on yo**************a@pe***************e.in


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: People Group
Location(s): Amritsar

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Keyskills:   Customer Service Upsell Telecalling Renewals

 Fraud Alert to job seekers!

₹ 1-3.25 Lacs P.A

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People Group

Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrim...