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Lead - Opex @ Medusind

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 Lead - Opex

Job Description

  • Lead Lean Six Sigma Green Belt-level projects to optimize processes, reduce defects, and improve efficiency.

  • Conduct detailed process assessments, identify gaps, and design data-driven solutions for US healthcare operations (RCM, claims, enrollment, billing, provider/payer functions, etc.).

  • Develop SOPs, process documentation, and control plans to drive standardization.

  • Track and report project outcomes using KPIs, CTQs, SLAs, and financial impact metrics.

  • Collaborate with operations, quality, compliance, and technology teams to ensure sustainable improvements.

  • Ensure compliance with US healthcare regulations (HIPAA, CMS, payer/provider guidelines).

  • Coach and mentor team members on Lean tools, structured problem-solving, and Opex best practices.

  • Present insights, progress, and recommendations to senior leadership.

  • 5-10 years of experience in Operational Excellence or Process Improvement within the US healthcare domain.

  • Lean Six Sigma Green Belt Certified (mandatory); Black Belt certification is an added advantage.

  • Strong understanding of US healthcare-RCM

  • Proven ability to deliver measurable outcomes through LSS projects.

  • Proficiency in data analysis tools (Excel, Minitab, Power BI, etc.).

  • Excellent communication, stakeholder management, and project leadership skills.

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Medusind
Location(s): Chennai

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Keyskills:   Data analysis Minitab Claims Operational excellence Process improvement Billing HIPAA CMS US healthcare Black Belt

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