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Service Desk Engineer @ Inspirisys

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 Service Desk Engineer

Job Description

Roles and Responsibilities

  • Manage day-to-day operations of the IT help desk, ensuring timely resolution of technical issues.
  • Provide remote support to end-users through phone, email, or chat platforms.
  • Troubleshoot hardware and software problems using various tools and techniques.
  • Collaborate with other teams to resolve complex issues that require escalation.
  • Maintain accurate records of customer interactions and issue resolutions.

Desired Candidate Profile

  • 2-3 years of experience in an IT help desk environment or similar role.
  • Strong knowledge of Windows operating systems, Active Directory, DNS, DHCP, printer setup/troubleshooting.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Incident Management
Employement Type: Full time

Contact Details:

Company: Inspirisys
Location(s): Chennai

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Keyskills:   IT Helpdesk Technical Helpdesk IT Service Desk Help Desk Operations Service Desk

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₹ -3.5 Lacs P.A

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Inspirisys

BriskWin IT Solutions (BriskWinIT) is an IT services, staffing, and consulting company specializing in Talent Acquisition, Customer Relationship Management, Information Technology, Automation Testing, Digital Marketing Lead Generation. The company offers its services to a wide global customer base a...