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Global Customer Support (Voice) @ Trigent Software

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Trigent Software  Global Customer Support (Voice)

Job Description

Greetings from Trigent Software!!


Candidate with excellent communication skills are higly preferred.


Role: Global Customer Support(Voice)

Mode of Work: Work from Office

Experience : Min 0.6 Years to 6 Years

Location: Bengaluru

Working Days: 5 days

Shift: Rotational ( Including Night Shifts )

Qualification: PUC (10+2) / Any Graduate / Any PG

Salary : 3.5LPA to 7.2 LPA

Cab: Pick and Drop will be provided

Notice : Immediate

Roles & Responsibilities:


* You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.

You will also be responsible for closing the fault and complaints within SLA's.

* Support inbound sales through upselling or cross selling of products or services.

* Ability to handle disputes

* Ability to manage multiple stakeholders

* Ability to meet deadlines

* Ability to work well in a team

* Adaptable and flexible

* Afternoon Shift - 12:30 - 02:30 IST (Hoop) Work from Office


**looking only for immediate joiners**


For More Details Contact HR Sujath Ali @7680048*** {call or WhatsApp} or email your resume to su*****a@tr****t.com

Regards

HR Sujath Ali

Trigent Software

7680048***

su*****a@tr****t.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Trigent Software
Location(s): Bengaluru

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Keyskills:   Inbound Voice Process International Call Center International Voice International BPO Bpo Voice International Voice Process International Calling

 Fraud Alert to job seekers!

₹ .5-7.5 Lacs P.A

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Trigent Software

About Trigent: Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, a...