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MAWM Delivery Manager @ Zensar

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 MAWM Delivery Manager

Job Description

MAWM Delivery Manager
12-16 YRS
PUNE/HYDERABAD/BANGALORE
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work withWelcome to Zensar! Read on for more details on the role and about us.
Skills required to contribute:
Mandatory Skills:
Delivery Manager you are responsible for Delivery management of account(s) from a delivery perspective and being a focal point for Zensars delivery into a customer business unit/department.
Responsible for managing an account of reasonable complexity, represents Zensar and deals with executive team of the client organization. DM is accountable for Delivery, customer satisfaction.
Following are the prerequisites for this role:
  • Minimum of 8+ Years knowledge of Manhattan WMS
  • Responsibilities Responsible for meeting ficial objectives of the account, responsible to mine the account in concerned account, improve the key parameters for the account to improve the margins
  • Responsible for planning and delivery - Delivery quality compliance, resource economic utilization and customer satisfaction
  • Responsible for relationship building with Customer Project Managers and key stakeholders within the account and responsible for customer satisfaction
  • Interact with Client Engagement Managers, Delivery Managers from Zensar and Client side CXOs
  • Understands one or more domains and can appreciate customers scenario
Must Have:
  • Large Project management / Program management
  • Onsite experience in a client facing role
  • Handling teams in multiple Geos. Solutioning, experience of managed services
  • In-depth understanding of the SDLC and Agile Methods
  • Exposure to sales and customer relationship management
Behavioral Skills & Attributes:
  • Client Centricity
  • Execution Excellence
  • Problem Solving & Decision Making
  • Collaborative Working
  • Change Agility
  • Passion for Results
  • Nurturing People Strategic Perspective
Experience and skill set required:
12-16 years with 5+ years of Programme Management
Must have Ficial Acumen

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: Principal Program Manager
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Pune

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Keyskills:   Managed services Customer satisfaction Relationship building Finance Agile RPG Large project management digital transformation SDLC CRM

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Zensar

Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...