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Healthcare IT Analyst @ Luxoft

Home > Customer Success, Service & Operations - Other

 Healthcare IT Analyst

Job Description

Project description

IT Analyst focused on non-clinical healthcare systems (like HR, patient experience, safety systems). Your job is to support, improve, and maintain these systems so they run smoothly and meet user needs.

Responsibilities
  • Daily Operations: Handle requests and projects related to non-clinical softwaredesigning, building, testing, and maintaining them.
  • Troubleshooting Updates: Help fix issues and assist with software upgrades.
  • Testing: Help create and manage testing plans and work with users to test systems.
  • Coordination: Work with different departments to ensure systems are well-supported.
  • Teamwork: Collaborate with various professionals to keep systems stable and functional.
  • Documentation: Keep records updated and follow change management rules.
  • On-Call Support: Be available during off-hours as part of a rotation to handle urgent issues.
  • Continuous Learning: Stay updated and trained on different systems and tools.
Skills

Must have

  • 3+ years of IT experience
  • we need someone with IT application support experience in Press Ganeys HRP application and/or RLDatixs RL6 application.
  • Strong critical thinking and problem-solving skills
  • Good understanding of business workflows
  • Strong teamwork and communication
  • Ability to learn new applications quickly
  • Experience with non-clinical healthcare systems like:
  • Risk management
  • Patient experience
  • Patient safety
  • Initial focus will be on Press Ganey HRP (a tool used for patient experience and performance improvement)

Location - pune,mumbai,chennai,banagalore

Job Classification

Industry: Legal
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Luxoft
Location(s): Mumbai

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Keyskills:   IT application support call support risk management operations troubleshooting hr change management healthcare healthcare systems

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Luxoft

Luxoft India LLP