Servicenow Tester @ Royal Cyber

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Servicenow Tester

Royal Cyber
5 - 8 years
Bengaluru
2 months ago
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Job Description

Perform deep-dive testing and validation of ITSM processes (Incident, Problem, Change, etc.) ensuring accuracy, workflow consistency, and automation maturity.

Validate ServiceNow module usage, functionality, and adherence to best practices through structured test scenarios.

Conduct plugin inventory checks, entitlement validation, and identify areas for optimization or cleanup.

Review and assess Knowledge Management structure, article quality, search relevance, and usage metrics from a QA perspective.

Validate training, onboarding materials, and SOP documentation for completeness, alignment, and usability.

Execute integration testing across ServiceNow and dependent platforms, validating data flows and interface stability.

Recommend improvements in configuration, test coverage, and process efficiency to support scalability and future AI adoption.

Collaborate closely with Architects and BAs, providing detailed findings, defects, and improvement recommendations.

Certifications Preferred:

ServiceNow Certified System Administrator (CSA)

Certified Application Developer (CAD)

ITIL Foundation (added advantage)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Test Analyst
Employement Type: Full time

Contact Details:

Company: Royal Cyber
Location(s): Bengaluru

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Keyskills: Servicenow Testing ITSM Automation Test Framework

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₹ 25-27.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Servicenow Tester @ Royal Cyber

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