Senior Services Engagement Engineer
- SAP Servers Tech
- 8 - 10 years
- Noida, Gurugram
- 3 months ago
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Job Description
- Lead Premium Engagement program
- Lead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
- Lead engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teams
- Lead engagement quality and execution of Premium Engagement services, including goverce, top issue/escalation management, executive reporting presentations, resource staffing, procurement, contract management, and services delivery
- Lead engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops
What You Bring:
- Strong SAP business and technical solution architecture expertise.
- 8 -10+ years of hands-on experience with SAP s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
- Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
- SAP project management, value management, and quality management practices
- Experience leading design, implementation, and change management projects
- Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
- Experience working with c-levels, senior leaders, influencers, and trusted advisors
- Strong facilitation, negotiation, and de-escalation skills
- Bachelor or masters STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: After Sales Service & RepairRole: Service EngineerEmployement Type: Full timeContact Details:
Company: SAPLocation(s): Noida, Gurugram+ View Contact
Keyskills: Procurement Solution architecture Engineering services Change management SAP Staffing Contract management Consulting Presales Analytics
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SAP Servers Tech help our clients achieve their business goals and objectives by guiding them through all the options for SAP Server Access systems available. SAP Servers tech is providing supports to multiple domestic clients.
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