Contact Center Specialist @ Anaptyss

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Contact Center Specialist

Anaptyss
0 years
Noida, Gurugram
17 days ago
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Job Description

If interested drop your CV at va**********a@nl****h.in or connect with me on 92369 01703

Role Overview

We are looking to onboard 20 contractors for our ECC Helpdesk team. This internship will provide hands-on exposure to customer support operations through calls, chats, and emails. It is a great opportunity to build communication skills and gain practical experience in a corporate helpdesk environment.

Key Responsibilities

Handle inbound customer queries via calls, chats, and emails
Provide accurate and timely resolutions
Track and close tickets as per SLAs
Escalate complex issues when needed
Maintain professionalism and deliver excellent customer service
Follow process guidelines and adhere to compliance standards

Eligibility Criteria

Any Graduate (Freshers and experienced candidates welcome)
Strong verbal and written communication skills
Comfortable working in a 12 PM 9 PM shift
Ability to commit to a 3-month full-time internship without leaves
Must be able to collect the laptop from the Gurgaon office prior to joining

Important Notes

This is a full-time paid internship for 3 months.
No leaves or examination leaves will be allowed during the contract period.
Work-from-home arrangement after laptop collection.

Interview Drive

We are organizing an in-person drive on 17th December.
Shortlisted candidates will receive further details.

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Operations Support - Other
Employement Type: Contract

Contact Details:

Company: Aon
Location(s): Noida, Gurugram

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Keyskills: Fresher Hiring Customer Support Excellent Communication Skills Verbal Communication Interpersonal Skills

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₹ 50,000-2 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Anaptyss

NLB is one of the fastest growing transformational workforce solutions provider. Over the last 16+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of solu...

Contact Center Specialist @ Anaptyss

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