Igt Solutions Ii Sr Manager/manager - Hr Ii Gurgaon
- IGT Solutions
- 10 - 18 years
- Noida, Gurugram
- 3 days ago
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Job Description
Position: Manager/Sr Manager HR
Location: Gurgaon
Employment type: Permanent
Job type: Full time
Profile Summary:
IGT Solutions is seeking an experienced Manager/Sr Manager HR with strong exposure to international markets and cross-cultural workforce dynamics. The role requires a blend of strategic HR capability, operational excellence, data-driven decision-making, and deep understanding of HR best practices in the IT/ITES environment.
Key Responsibilities:
International HR Operations & Knowledge Management:
- Gain deep understanding of geo-specific HR nuances to enable operational continuity
- Serve as an HR knowledge and data hub for international locations, primarily LATAM & EMEA
- Systematically review, structure and maintain talent data for institutional knowledge
- Standardize HR documentation, playbooks, and SOPs to enable scalability and effective knowledge transfer.
- Support leadership with risk mitigation and succession planning for HR roles across international markets.
- Partner with global HR stakeholders to ensure seamless handovers, continuity of operations, and consistent employee experience across regions.
Talent Retention & Workforce Continuity:
- Track and proactively flag people risks and trends across international markets using data, attrition signals, and engagement insights
- Deploy retention strategies using data insights and market intelligence.
- Closely monitor and analyze various attrition types and buckets with periodic reporting
- Identify risk areas, propose targeted interventions, and track outcomes
HR Analytics, Dashboards & Reporting:
- Own regional HR reporting and metrics for leadership reviews
- Drive engagement initiatives and track impact through dashboards and key metrics
- Provide data-driven insights on attrition, performance, manpower, and talent movement.
- Use predictive analytics to inform decisions and enhance long-term people strategies.
Qualification & Experience:
- Education: MBA/PGDM in Human Resources or related field.
- Experience: 10+ years of progressive HR experience
- Industry Preference: IT/ITES/technology-driven organizations
- Proven experience in partnering with international teams or multi-country workforce environments
- Demonstrated knowledge of HR best practices and HR operations preferably with international HR exposure
Key Enablers:
- Self-starter with the ability to operate independently in ambiguous environments
- Strong interpersonal skills to build trust and influence stakeholders across levels
- Solutions-oriented mindset with the ability to analyze information and respond quickly
- Comfortable navigating uncertainty and change while staying focused on priorities and execution
- Detail-oriented with a practical, structured approach to problem-solving
Please share your resume at Li**********n@ig*********s.com
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Human ResourcesRole Category: Human Resources - OtherRole: Human Resources - OtherEmployement Type: Full timeContact Details:
Company: IGT SolutionsLocation(s): Noida, Gurugram
Keyskills: Attrition Management Retention Management Human Resource Management Human resource management partner Employee Welfare Employee Engagement HRBP
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IGT Solutions
IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...
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