Desktop Engineer @ TEKsystems

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Desktop Engineer

TEKsystems
1 - 6 years
Hyderabad
2 months ago
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Job Description

French
Desktop Admin
Technical support

Key Responsibilities

Provide remote technical support via phone and chat in a service/call center environment.

Handle desktop/application installation, configuration, administration, and troubleshooting for Intel PC hardware, Windows 10/11, and Mac systems.

Support Citrix VDI & XenApp, O365 products, and have a good understanding of Azure.

Manage Active Directory provisioning/de-provisioning and access management.

Troubleshoot hardware issues, VPN, peripheral devices, wireless/PDA devices, and network equipment.

Understand networking concepts like DHCP, DNS, and basic Active Directory.

Work on ticketing tools like ServiceNow and multitask across tickets, chats, and calls.

Ensure compliance with SLA and participate in rotational shifts.

Required Skills

Language: Proficiency in French Canadian.

Experience: 1+ years in technical voice support.

Strong knowledge of desktop troubleshooting, Citrix, O365, Azure, and Intune.

Familiarity with MFA, Windows Hello, BitLocker, and mobile device management.

Excellent communication and multitasking skills.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Teksystems
Location(s): Hyderabad

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Keyskills: French VPN Access management Active directory DNS Windows Technical support DHCP Technology operations

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Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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TEKsystems

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships...

Desktop Engineer @ TEKsystems

Home > Hardware and Networks - Other