Senior Modern Workplace Engineer-M365
- Ahead
- 8 - 13 years
- Hyderabad
- 24 days ago
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Job Description
We are seeking a seasoned Senior Modern Workplace Engineer with deep technical expertise across the Microsoft 365 ecosystem. This is a senior-level, hands-on engineering role focused on designing, implementing, troubleshooting, and providing Tier-3 support for enterprise Modern Workplace environments of Fortune 1000 and upper-mid-market clients.
You will act as the technical escalation point for complex issues spanning Microsoft Endpoint Manager (Intune), Azure AD/Entra ID, Windows Autopilot, Defender for Endpoint, Exchange Online, SharePoint Online, OneDrive, Teams governance, and Power Platform administration.
Primary Responsibilities
- Architect, deploy, and optimise large-scale Microsoft 365 Modern Workplace solutions (5,000150,000+ seats)
- Serve as final escalation point for critical production incidents involving Intune, Autopilot, Windows 365 Cloud PC, Entra ID Conditional Access, Defender for Endpoint, and Teams
- Provide advanced troubleshooting of device compliance, application deployment failures, provisioning issues, BitLocker recovery, and hybrid identity sync problems
- Design and implement enterprise-grade Conditional Access policies, Intune configuration profiles, compliance policies, and Windows Update rings
- Lead Autopilot migrations (on-prem ConfigMgr ? full cloud Autopilot) and Windows 365 Cloud PC deployments
- Build and maintain PowerShell/PnP/Graph API automation for tenant-wide governance and lifecycle management
- Optimize Microsoft Teams environments (voice, meetings, governance, retention, data loss prevention)
- Integrate and troubleshoot Defender for Endpoint, Defender for Office 365, and Microsoft Purview (Information Protection, DLP, Insider Risk)
- Conduct performance and security reviews of Entra ID, SharePoint, and OneDrive configurations
- Create and deliver technical runbooks, root-cause analysis reports, and proactive health assessments
- Mentor mid-level engineers and contribute to the internal knowledge base and tooling
- Participate in a 247 on-call rotation (with generous premium on-call compensation)
Required Qualifications
- 8+ years of progressive experience in Microsoft endpoint and cloud identity management
- Expert-level knowledge of Microsoft Intune, Entra ID (Azure AD), Autopilot, Windows 365, and Co-management
- Advanced PowerShell and Microsoft Graph API scripting (automation is a daily activity)
- Proven track record in resolving complex, enterprise-scale Modern Workplace incidents
- Deep understanding of Entra ID Conditional Access, MFA, identity protection, and privileged identity management
- Hands-on experience with Defender for Endpoint advanced hunting, attack surface reduction, and ASR rules
- Strong knowledge of Microsoft Teams administration (including Teams Phone / Direct Routing if certified)
- Experience with large SharePoint Online migrations, sensitivity labels, and retention policies
- Relevant Microsoft certifications required (at minimum two of the following): MS-102: Microsoft 365 Administrator MS-700: Managing Microsoft Teams MD-102: Endpoint Administrator SC-300: Identity and Access Administrator
- Excellent communication skills and prior client-facing consulting or enterprise support experience
Preferred Experience
- Previous employment at a top-tier Microsoft Cloud Solution Provider (CSP) or large enterprise
- Experience supporting regulated industries (finance, healthcare, government)
- Familiarity with Microsoft Priva, Purview, and Lighthouse
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: AheadLocation(s): Hyderabad+ View Contact
Keyskills: compliance technical escalation administration power platform dlp sharepoint root cause analysis healthcare cloud scripting identity management automation data loss prevention powershell microsoft certifications finance azure
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