Servicenow Developer
- G4S
- 7 - 12 years
- Noida, Gurugram
- 2 months ago
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Job Description
Job Title: ServiceNow Developer
Location: Gurugram, Haryana
Experience Level: 5 years
Employment Type: Full-time
We are seeking a highly skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have deep expertise in ServiceNow development and administration, strong knowledge of ITIL processes, and hands-on experience with CMDB and process consulting. This role involves advanced troubleshooting, platform optimization, and collaboration with cross-functional teams to ensure seamless service delivery and platform stability.
Key Responsibilities:
- Provide support for ServiceNow platform issues, including root cause analysis and permanent fixes.
- Develop and maintain custom applications, workflows, and integrations within ServiceNow.
- Collaborate with process consultants to align platform capabilities with ITIL best practices.
- Manage and optimize ensuring data integrity and alignment with configuration management processes.
- Lead technical discussions and provide guidance.
- Work closely with project managers to support ServiceNow-related project deliverables.
- Perform impact analysis and implement changes following change management protocols.
- Monitor platform performance and implement proactive measures to ensure high availability.
- Stay updated with ServiceNow releases and recommend platform upgrades and enhancements.
Required Skills & Qualifications:
- Proven experience in ServiceNow development and administration (minimum 4 years).
- Strong understanding of ITSM and ITIL frameworks.
- Hands-on experience with CMDB design, implementation, and maintenance.
- Experience in process consulting and aligning technical solutions with business processes.
- Proficiency in JavaScript, Glide API, and ServiceNow scripting.
- Familiarity with ServiceNow modules like Incident, Problem, Change, Request, and Knowledge Management.
- Excellent troubleshooting and analytical skills.
- Strong communication and stakeholder management abilities.
- ServiceNow certifications (CSA,CAD, ITSM, etc.) are highly desirable.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: GSPANNLocation(s): Noida, Gurugram
Keyskills: ITSM CMDB Servicenow Development Integration Servicenow Tool ITIL Process Integration servicenow process
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Part of the global G4S security conglomerate, this Delhi-based entity has been operating since 1996. It provides business services such as facilities management, staffing for corporate and administrative roles, and security solutions. It reported revenue of around 31.4 crore in FY 2022 and functions...
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