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Salesforce Administrator @ Ahead

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 Salesforce Administrator

Job Description

We are seeking a Salesforce Senior Administrator to join our global Business Applications team. This role will be based in India and will play a key part in managing, optimizing, and expanding our Salesforce environment across multiple business functions. As a Senior Administrator, youll work closely with architects, developers, and business stakeholders to deliver high-quality Salesforce solutions, ensuring the platform remains secure, efficient, and aligned with organizational strategy.
You will serve as both a hands-on problem solver and a process innovatordriving operational excellence, supporting agile delivery teams, and maintaining best practices across Sales Cloud, CPQ, Billing, and integrated enterprise systems.  Key Responsibilities 
  • Administer and maintain Salesforce environments, ensuring platform stability, data integrity, and security.
  • Manage user accounts, roles, profiles, permission sets, and data access controls.
  • Build and optimize declarative automation (Flows, Approval Processes, Validation Rules, etc.) to streamline business processes.
  • Support ongoing projects across Sales, CPQ, Billing, and Service functions by configuring and maintaining Salesforce solutions.
  • Collaborate with architects and developers to translate business requirements into scalable Salesforce configurations.
  • Assist in data management activities including imports, cleansing, deduplication, and quality monitoring.
  • Support testing and deployment activities in coordination with development teams and release managers.
  • Create and maintain documentation for configurations, processes, and operational runbooks.
  • Deliver end-user training and promote Salesforce best practices across business units.
  • Monitor system performance, proactively troubleshoot issues, and recommend improvements.
  • Partner with the broader Business Applications team to support integrations, governance, and release management processes.
    •  Required Skills 
  • Bachelors degree in Computer Science, Information Systems, or a related field.
  • 5+ years of hands-on Salesforce administration experience, including Sales Cloud, CPQ, and/or Billing.
  • Strong expertise in Salesforce configuration (Flows, Reports, Dashboards, Page Layouts, Record Types, Permission Sets).
  • Proven ability to manage large-scale data and complex security models.
  • Experience working within agile development or sprint-based environments.
  • Excellent troubleshooting skills and ability to translate business needs into practical Salesforce solutions.
  • Strong communication skills with both technical and non-technical stakeholders.
  • Salesforce Certified Administrator and Advanced Administrator certifications required.
    •  Preferred Skills 
  • Experience supporting quote-to-cash, billing, or financial process automation within Salesforce.
  • Familiarity with Salesforce CPQ, Billing, or Service Cloud.
  • Understanding of integration concepts and tools (e.g., MuleSoft, Boomi, or REST APIs).
  • Knowledge of data governance, change management, and release management practices.
  • Prior experience collaborating with global teams across time zones.

    • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: DBA / Data warehousing
    Role: Database Administrator
    Employement Type: Full time

    Contact Details:

    Company: Ahead
    Location(s): India

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    Keyskills:   salesforce rest data management sprint business processes service cloud agile development enterprise systems sales change management cloud automation apis data governance agile salesforce administration process automation

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