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International Customer Support (Voice)|| Freshers & Experience|| @ Axis

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 International Customer Support (Voice)|| Freshers & Experience||

Job Description

International Customer Support (Voice) || Freshers & Experience||


Location: Hyderabad.

Qualification: Any Graduates.

Experience: 0-5 years(International Voice Process).


Roles & Responsiblities:

  • Provide customer support via phone calls for international customers, in multiple languages.
  • Troubleshoot customer queries and requests.
  • Manage customer expectations and ensure customer satisfaction.
  • Document customer interactions for review and follow-up.
  • Utilize computing and technical expertise to respond to customer inquiries.
  • Regularly review customer feedback and take measures to improve customer service.
  • Inform customers on the steps to follow to exploit services of the company.

Requirements and Skills:

  • Strong ability to communicate .
  • Excellent problem-solving and customer service skills.
  • Good working knowledge of computers and telephone systems.
  • Patience with customers and ability to handle tough situations.

What We Offer

  • Salary up to 6 LPA based on experience.
  • Performance incentives.
  • Growth opportunities within the organization.
  • Supportive work environment and skill development.

Employment Type : Full-time, Permanent.


Contact for Interview:

Navya Sri HR : 9100248***.

Mail id: ko***********i@ax********e.co.in.

Reference Appreciated!!

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Axis Services
Location(s): Hyderabad

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Keyskills:   Query Handling Outbound Process Query Resolution Inbound Voice Process International Voice Process BPO Solving Queries Voice Process US Process Communication Skills Bpo Voice Customer Care Us Voice Process International BPO

 Fraud Alert to job seekers!

₹ 2-6 Lacs P.A

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Axis

IIFL Finance Limited (hitherto referred to as IIFL) (NSE: IIFL, BSE: 532636) is one of the leading players in the financial services space in India. Together with its subsidiaries IIFL Home Finance Limited, IIFL Samasta Finance Limited (Formerly known as Samasta Microfinance Limited) and IIFL Open ...