Global Customer Care Specialist(Voice)Greetings from Trigent Software!!
Candidate with excellent communication skills are higly preferred.
Role: Global Customer Support(Voice)
Mode of Work: Work from Office
Experience : Min 0.6 Years to 6 Years
Location: Bengaluru
Working Days: 5 days
Shift: Rotational ( Including Night Shifts )
Qualification: PUC (10+2) / Any Graduate / Any PG
Salary : 3.5LPA to 7.2 LPA
Cab: Pick and Drop will be provided
Notice : Immediate
Roles & Responsibilities:
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
Ability to handle disputes
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to work well in a team
Adaptable and flexible
Afternoon Shift - 12:30 - 02:30 IST (Hoop) Work from Office
**looking only for immediate joiners**
For More Details Contact HR Sujath Ali @7680048*** {call or WhatsApp} or email your resume to su*****a@tr****t.com
Regards
HR Sujath Ali
Trigent Software
7680048***
su*****a@tr****t.com

Keyskills: Inbound Voice Process International Voice Us Voice Process International Voice Process International BPO International Call Center
About Trigent: Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, a...