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ServiceNow Developer - Catalog CMDB Dev @ Capgemini

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Capgemini  ServiceNow Developer - Catalog CMDB Dev

Job Description

Capgemini is hiring for ServiceNow Developer - Catalog CMDB Dev


Experience range: 10 to 13 years

Location: Pan India

Work Mode: Hybrid


Key Responsibilities

  • Develop and Configure Service Catalog Items including workflows, UI policies, and approval processes.
  • Design and Implement CMDB Structures ensuring accurate relationships and data integrity.
  • Integrate Service Catalog with CMDB and ITSM Processes for seamless service delivery.
  • Customize Workflows and Business Rules for catalog and asset management.
  • Collaborate with ITSM and Infrastructure Teams to gather requirements and deliver solutions.
  • Perform Testing and Support Upgrades for Catalog and CMDB modules.
  • Maintain Documentation for configurations, workflows, and integrations.

Required Skills & Experience
Education: Bachelors degree in Computer Science, IT, or related field.
Experience: 35 years in ServiceNow development with focus on Service Catalog and CMDB.

Technical Skills:
ServiceNow scripting (JavaScript, GlideScript)
Service Catalog configuration and workflow design
CMDB data modeling and relationship mapping
Integration Hub and API development (REST/SOAP)

Preferred: Knowledge of ITIL processes and asset discovery tools.
Soft Skills: Strong analytical ability, communication, and stakeholder management.

Certifications (Preferred)
ServiceNow Certified System Administrator
ServiceNow ITSM or CMDB Implementation Specialist
ITIL Foundation Certification

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Hyderabad

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Keyskills:   Service catalog workflow Service now scripting CMDB Data modelling IntegrationHub Service catalog configuration GlideScript JavaScript API

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