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Inbound voice process || For Full time & part time || Only Male @ Justdial

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 Inbound voice process || For Full time & part time || Only Male

Job Description


Dear Aspirants,


We have customer support openings for both Full timers and Part timers in Chennai - Little mount ( For Part time openings, we welcome college degree studying students)


*Male candidates are highly preferred*


We are happy to have freshers for this job role.


Roles & Responsibilities:


  • Handling the Callers diligently and providing the required information promptly over the phone.
  • Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately.
  • Refer escalations & questions to respective team, if required for prompt closure.
  • Maintain a positive attitude and calmly respond to the callers.
  • Understand the process, execute, and maintain SLA in Certain Metrics.

What we are looking for:-


  • Excellent Communication Skills in English and Tamil.
  • Pursuing degree, graduate or postgraduate
  • Personable, attentive, and active listener
  • Pleasant voice with pleasing telephonic etiquette's
  • Working knowledge of computers, coupled with the ability to comprehend and follow instructions.
  • Adept at typing with accuracy and speed.

Salary Details:


For Full timers - Rs. 17,500 to Rs. 19,000 + incentives per month

We have openings for Part-timers (5 hours working per day)


Walk-in Timing: (Monday - Friday) 10 am 5 pm


Justdial ltd,

Temple Steps, A block 7th Floor,

Little Mount,

Chennai = 600015


Land mark - Little mount metro station


Location: https://maps.app.goo.gl/kUoLJWnQGP8AFxYP8

Contact HR Team for more details

Porselvan - 99402 57483

Job Classification

Industry: Advertising & Marketing (Digital Marketing)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins

Contact Details:

Company: Justdial
Location(s): Chennai

+ View Contact

Keyskills:   Customer Service Inbound Customer Service Query Handling Voice Process Customer Management Voice Support CSA Inbound Voice Process Customer Support Domestic Voice Process CSE Domestic Voice Telecalling Domestic BPO Customer Care Customer Handling

 Fraud Alert to job seekers!

₹ 2-2.25 Lacs P.A

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Justdial

Justdial is a leading internet technology company headquartered in Mumbai, India. As Indias No.1 Local Search engine, we provide comprehensive services for various businesses and services across the country. With a Pan India presence and 11 offices, our dedicated team of over 8000 employees is co...

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