International Voice Process Executive- Sales
- IntouchCX
- 1 - 3 years
- Hyderabad
- 12 days ago
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Job Description
We are seeking a highly motivated and dynamic Sales Executive for our International Voice Process team. The ideal candidate will have at least 6 months of sales experience and a strong desire to grow in a fast-paced, target-driven environment. This role involves engaging with international customers, understanding their needs, and providing suitable product or service solutions. Candidates must be comfortable working in night shifts and graveyard shifts.
Key Responsibilities:
- Handle outbound/inbound calls to international customers and pitch products or services effectively.
- Understand customer needs, provide accurate information, and recommend appropriate solutions.
- Achieve daily, weekly, and monthly sales targets.
- Maintain strong customer relationships through professional communication and follow-ups.
- Update CRM systems and ensure proper documentation of interactions.
- Collaborate with team leads and managers to optimize performance.
- Adhere to process guidelines and quality standards.
Requirements:
- Minimum 6 months of experience in sales (B2C or B2B, any industry).
- Excellent verbal communication skills in English.
- Ability to handle high-pressure, target-driven environments.
- Willingness to work night shifts and graveyard shifts.
- Strong persuasion, negotiation, and objection-handling skills.
- Basic computer literacy and ability to learn new tools quickly.
- Positive attitude, punctuality, and strong work ethic.
Preferred Skills:
- Experience in an international voice process is an advantage.
- Familiarity with CRM tools or outbound dialing systems.
- Ability to adapt to diverse customer cultures and communication styles.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: International Voice Process Blended Process International Call Center Semi Voice International Voice Us Voice Process International Calling
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IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
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