Senior System Engineer
- Sapiens
- 6 - 8 years
- Bengaluru
- 1 month ago
- Email to a friend
- Report this job
Job Description
What youll do:
- Being part of Global Service Desk Team (Handling calls from across locations)
- In-depth extensive knowledge andwork experiencein Microsoft office apps, with emphasis on office 365, and Microsoft OS
- Technicalwork experiencein Active directory, hardware issues, SharePoint, Exchange
- Basic understanding on Networking and Lan Infra.
- Managing and troubleshooting user account related issues through Microsoft Office 365 Portal.
- Deploying OS and all the applications to Desktops and Laptops through SCCM
- Troubleshooting VM issues through SCVMM tool.
- Troubleshooting on all Software and Hardware related issues remotely
What to Have for this position:
Must have Skills:-
- In-depth extensive knowledge and work experience in Microsoft office apps, with emphasis on office 365, and Microsoft OS A must
- Technical work experience in Active directory, hardware issues, SharePoint, Exchange - A must
- SCCM, SCVMM knowledge strong advantage
- Knowledge on RDS and VDI is an advantage
- MCSA/MCSE certified a Must
- 6 to 8 years of customer support experience in global team- a Must (Exp in supporting US based customers is an Advantage)
- Excellent communication skills with excellent verbal and written English- A must.
- Ability to work in shifts (24/7)
- Self-driven and independent who is able to take responsibility and proactively carry on tasks as a self-contributor
- Ability to multi-task, Fast learner, good interpersonal and communication skills, good analytical skills, self-learner and Service Orientation.
- Need to prepare a knowledge base for all critical issues handled for the team and future use.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: SapiensLocation(s): Bengaluru
Keyskills: scvmm networking amazon rds troubleshooting vdi vmware dns hyper-v software troubleshooting desktop service desk mcsa linux lan mcse dhcp system engineering
Similar positions
Sapiens
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the prope...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in