Team Member - Card Dispute Role @ Coforge

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Team Member - Card Dispute Role

Coforge
0 - 5 years
Pune
1 month ago
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Job Description

Team Member- Card Dispute

Qualification- Undergraduate
Experience- 2. 1- 6 years (Min to Maximum) in cards dispute role
Work mode- From office (Sat - Sun fixed off)
Sift - US shift
Cab- Drop facility provided
Qualification- Graduate/ Undergraduate
Experience- 2. 1- 6 years (Min to Maximum) in cards dispute role

Technical/Soft Skills:

1. Good Knowledge of Process.

2. Sound knowledge of Debit/Credit card disputes,

Chargebacks & Re-presentments.

3. Demonstrates reliability

4. Good Reading Comprehension i.e. ability to read text,

understand its meaning, and process it.

5. Communicates constructively.

6. Good Typing Skills - 35 to 40 WPM

7. Understand accuracy, touch time, and other applicable

service levels of the transactional processing if it is an

experienced resource.

Preferred Technical/soft skills

1. Hands-on experience with MS excel and PowerPoint

2. Experience of tracking and preparing various process related reports 3. Preferably from Disputes domain for TM & STM.

Essential duties and responsibilities include the following (other duties may be assigned)

1. Processing disputes initiated by the customer on their Debit/Credit cards under appropriate reason codes.

2. Should be flexible to work in a 24/7 environment.

3. Should be willing to WFO with Rotational week offs.

4. Should be willing to Travel Self to Office in case candidate resides outside of pick and drop radius

5. Covid Vaccination is Mandatory for joining

6. Delivered expected production with desired quality

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Coforge
Location(s): Pune

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Keyskills: Dispute Settlement Fraud Management Dispute Management Cards

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₹ 1.25-4.75 Lacs P.A

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Coforge

Coforge is a leading global IT solutions organization, enabling its clients to transform at the intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlying processes of those...

Team Member - Card Dispute Role @ Coforge

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