Key Accounts Manager @ Shiprocket

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Key Accounts Manager

Shiprocket
3 - 8 years
Noida, Gurugram
4 months ago
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Job Description

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Role & responsibilities

Drive client retention, and satisfaction for national accounts.
Lead shipment volume growth and revenue expansion from existing clients.
Build and manage strong relationships with key stakeholders and decision-makers.
Manage and mentor a high-performing team of Key Account Managers.
Collaborate with cross-functional teams to resolve issues, drive operational excellence, and deliver tailored solutions.

Preferred candidate profile

48+ years in KAM/Client Success roles.
Proven track record in client retention, revenue, and shipment growth.
Strong leadership, relationship management, and problem-solving skills.

Experience in logistics, SaaS, e-commerce, or tech-driven industries preferred.

Job Classification

Industry: Courier / Logistics (Logistics Tech)
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Key Account Manager
Employement Type: Full time

Contact Details:

Company: Shiprocket
Location(s): Noida, Gurugram

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Keyskills: B2C Key Accounts Upselling Hunting New Client Acquisition B2C Sales Cross Selling Customer Experience Client Retention Revenue Generation Farming

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₹ 6-10 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Shiprocket

To create an e-commerce enablement platform that leverages data, workflows and supply chain at scale to make eCommerce open, simple and trustworthy for everyone.

Key Accounts Manager @ Shiprocket

Home > Enterprise & B2B Sales