Data Scientist - Product
- Uber
- 2 - 7 years
- Bengaluru
- 2 months ago
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Job Description
At Uber, we empower millions of people to earn and get services on the platform. We help the world move, and do this at an impressive scale. However, this is not always smooth for our customers, sometimes they need help as they may be new to our platform, or would have encountered a unique situation, and sometimes things just don t work the way they are expected to. That s when they reach out to us for help, and these support experiences are built and turned magical by the Customer Obsession team at Uber.
This role is within the Customer Obsession Data Science team. We are a bunch of talented, passionate and driven folks that use science to drive strategic tactical decisions which ensure best in-class support experiences at the lowest cost. We get to build, test and generate insights from cutting edge technologies including GenAI/LLM/Bots.Does this sound exciting to youAre you a tested problem solver, executor team-playerWe want to hear from you.We are currently looking to hire for the role of Data Scientist I in Bangalore/Hyderabad within the above scope, where one will have the opportunity to collaborate with multiple cross-functional global teams to deliver scalable data solutions including A/B testing frameworks, Causal inferences, Monitoring solutions Analytical frameworks.
What the Candidate Will Need / Bonus Points
What the Candidate Will Do ----
Scope Impact: You will have the opportunity to collaborate with multiple cross-functional global teams to deliver scalable data solutions wherein the expectation is to ->
- Build scalable analytical frameworks to support product analytics for Ubers Customer Obsession Platform
- Be an invaluable partner to product managers, engineers, operations, various data teams to help create and execute the direction of the product roadmap which includes scoping the business problem, providing a data lens to product design, owning the experimentation cycle to full global rollouts and eventually impact estimation long term monitoring.
- Proactively communicate insights and drive projects to drive towards team goals
- Ensure data quality across critical pipelines and to set up processes to triage data issues
- Build maintain critical data pipelines, insight boards monitoring tools that help track metrics to measure and monitor platform health
- Seek out opportunities to build new solutions to tackle Customer Business pain points
Basic Qualifications ----
- 2+ years of work experience with a Bachelors Degree OR 1+ years of work experience with a Masters Degree. Work experience should be in a data-focused role such as product analytics, risk analytics, business analytics, business operations, or data science
- Education in Engineering, Computer Science, Math, Economics, Statistics or equivalent experience
- Proven competency in statistical languages like SQL, SAS, R and/or in modern programming languages like Python
- Past experience with a Product / Tech / Analytics Services company serving businesses with millions of customers on multiple platforms and countries
Preferred Qualifications ----
- SQL mastery. Write efficient and complex code in SQL
- Experience in Python/R, Experimentation methods like A/B testing, and Statistical modelling is preferred
- Experience in Customer Service related domains with a Product / Technology / Analytics Services company is a plus
- Proven ability to handle and visualise large datasets, explore and utilise raw data feeds
- Love of data - One should have the zeal to just go get the required data and turn it into an insightful story
- Ability to build a structured approach to problem-solving that leads to high quality hypotheses
- Strong sense of ownership, accountability, and entrepreneurial spirit
- Effective communicator proactive collaborator
- Independent autonomous, while still a strong team player
- Enthusiastic, self-starting and thrives in changing, agile environments
Job Classification
Industry: Urban TransportFunctional Area / Department: Data Science & AnalyticsRole Category: Data Science & Machine LearningRole: Data ScientistEmployement Type: Full timeContact Details:
Company: UberLocation(s): Bengaluru+ View Contact
Keyskills: Computer science Business analytics Analytical Agile Product design Data quality Customer service Analytics SQL Python
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Movement is what we power. Its our lifeblood. It runs through our veins. Its what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across th...
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