Senior Service Manager
- SAP
- 12 - 17 years
- Bengaluru
- 2 months ago
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Job Description
- We are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams for Publicis Sapient s IT Operation Services offered to various clients.
- You would have had proven success in building and leading technology teams for technology services companies, with a focus on growing Digital Engineering Services. Experience in leading, solutioning and delivering large multi-year deals at Fortune level companies will be strong advantage. Experience of working in a matrixed environment, which includes interfacing with Industry and global delivery teams is a must.
- You should be a seasoned technology leader, who is passionate working directly with various large clients at Operation heads/ CxO level on the multi-year Application and IT Infrastructure management, which includes decisions on IT Operations, cost assessment, continuous improvement and Service innovation, macro and micro designing, tying business logic to outcomes, finalizing important technology and operations decisions, identifying risks and suggesting mitigation strategies etc. and have extensive experience with clients.
- As Senior Service Manager, you will also support business development and proposal work, developing client relationships at all levels and delivering compelling presentations to C-level internal and client stakeholders. You will provide leadership and technical direction for multidisciplinary, cross-regional and cultural teams
- Gender Neutral Policy
- 18 paid holidays throughout the year.
- Generous parental leave and new parent transition program
- Flexible work arrangements
- Employee Assistance Programs to help you in wellness and well-being.
Job Classification
Industry: Management ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: Publicis SapientLocation(s): Bengaluru
Keyskills: Computer science Engineering services Application support IT infrastructure management Agile Manager Technology Wellness cxo IT operations Continuous improvement
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Publicis Sapient is a digital business transformation company. We partner with global organizations to help them create and sustain competitive advantage in a world that is increasingly digital. We operate through our expert SPEED capabilities: Strategy and Consulting, Product, Experience, Engineeri...
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