Openings For Branch Banking Operations- Chennai on 15thNov@ T Nagar
- Idfc First Bank
- 1 - 6 years
- Chennai
- 1 month ago
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Job Description
Job Title :
Teller/ Bank Authorizer/ Banker Customer Experience .
In Person Interview :
IDFC First Bank Ltd,Ground Floor, 124,Flat No.G1,Sterling Point , Gopathy Narayanswamy Chetty Road (GN Chetty),T.Nagar,Chennai,Tamil Nadu-600017.
Date: 15th Oct, 2025 (Saturday)
Time: 10:00 am to 2:30 pm
Contact Person: Jayalakshmi- HR
Attire : Business Formals
Preferrable: Experienced candidates form banking sector only.
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Job Title - Teller, Banker Customer Experience, Authorizer.
Business Unit - Retail Banking
Function -Branch Banking
Compensations - Best in class in the industry. In addition valuable service awards would apply.
Job Purpose:
The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.
Roles & Responsibilities:
- Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
- Deliver business target assigned as per performance score card.
- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics.
- Assessing customer propensity and ensuring higher product penetration per relationship.
- Referencing for more business from existing customers.
- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
- Ensuring adherence to banking regulation & policies pertaining to Anti Money Laundering, know your customer (KYC), Data & Information security etc.
- Assist in closure of all observations on audit report.
- Client relationship management and customer services related to retail banking operations.
Secondary Responsibilities:
- Perform audit and ensure compliance to internal and external regulations and guidelines.
- Provide best in-class customer service to become their banking partner of choice.
Key Success Metrics:
Revenue, Customer Acquisition targets, Cross Sell
Education Qualifications:
Graduation: Bachelors in engineering / Technology / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management
Experience:
Minimum Number of Years - 1-8years
Authorizer max age up to 32 years, Teller max age up to 29 years, BCE max age up to 30 years.
**Please note: Please be aware that for the teller position, at least 1-2 year of relevant banking experience is necessary. Kindly carry updated Cv.
Job Classification
Industry: BankingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Banking Operations - OtherEmployement Type: Full timeContact Details:
Company: Idfc First BankLocation(s): Chennai
Keyskills: Branch Operations Cash Management Teller Operations Branch Banking Bank Authorizor retail banking Saving Account Customer Service Deputy Branch Manager Welcome Desk Assistant Branch Manager Relationship Manager Casa Sales Current Account
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