Customer Service Representative - Cibil Da Inbound Process @ Teleperformance

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Customer Service Representative - Cibil Da Inbound Process

Teleperformance
0 - 4 years
Mumbai
1 month ago
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Job Description

Process: CIBIL DA Inbound Process

Shift Timing: 9:30 AM 6:30 PM
Week Off: Fixed Sunday Off

Key Responsibilities:

Handle inbound customer calls and resolve queries efficiently.
Provide accurate information regarding CIBIL reports and related services.
Maintain high standards of customer satisfaction and service quality.
Update customer details and call records accurately in the system.
Follow compliance and company policies during every customer interaction.

Required Qualifications:

Education: Graduate (Mandatory).
Experience: Minimum 6 months of experience in the banking sector.
Age Limit: 18 to 35 years.

Compensation:

Salary: 25,000 (In-hand)
CTC: 30,000

Key Skills:

Excellent communication and interpersonal skills.
Strong problem-solving and analytical abilities.
Good understanding of banking or credit processes.
Proficiency in MS Office and CRM tools.

To Apply / contact For more details

HR Vaibhavi - 7796426***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Mumbai

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Keyskills: Inbound Process Customer Service Voice Support Bpo Voice Customer Handling Inbound Customer Service Bpo Customer Service Inbound Calls Voice Process Inbound Voice Process Domestic Voice Process CSE Telecalling Customer Care Domestic BPO Domestic Calling

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₹ 1.5-3.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

https://www.teleperformance.com

Customer Service Representative - Cibil Da Inbound Process @ Teleperformance

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