Conduct thorough analysis of customer data to identify potential fraudulent activities.
Develop and implement effective fraud prevention strategies to minimize losses.
Collaborate with cross-functional teams to resolve complex fraud cases.
Stay up-to-date with industry trends and best practices in fraud prevention.
Provide expert guidance on fraud prevention techniques to junior team members.
Identify areas for improvement in the current system and propose enhancements.
Job Requirements
Strong knowledge of international fraud prevention principles and practices.
Excellent analytical and problem-solving skills with attention to detail.
Ability to work effectively in a fast-paced environment with multiple priorities.
Strong communication and interpersonal skills for collaboration with stakeholders.
Experience with fraud detection tools and technologies is an asset.
Ability to adapt to changing requirements and priorities in a dynamic environment.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Onboarding - Non VoiceEmployement Type: Full time