Customer Service Banking Officer @ Indusind Bank

Home > Voice / Blended

Customer Service Banking Officer

Indusind Bank
0 - 5 years
Chennai
2 months ago
Email to a friend
Report this job

Job Description

Job Role:

Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
Maintain adequate knowledge levels on products, processes and systems used
Ensure sales target are met
Skills Required:

o Excellent verbal communication skills

o Ability to comprehend, capture as well as interpret basic customer information

o Strong customer service focus

o Knowledge of Banking / Credit cards preferred

Work Timings: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)

Languages Required: English + Hindi (compulsory).

Education: Graduates (Any stream)

Address for the candidate need to visit for the interview

Job location:

IndusInd Bank Limited. Door No.69, Eswaran Kovil Street, Old Mahabalipuram Road, Muthamizh Nagar, Karapakkam, Chennai 600097.

Contact Person mail id is mentioned below.

Email id: se*****************s@in*****d.com

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Indusind Bank
Location(s): Chennai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Handling Customer Queries Queries/Request/Complains resolving skills Knowledge of Banking / Credit cards preferred Excellent verbal communication skills

Fraud Alert to job seekers!

₹ -4.5 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Customer support _International Voice _Night Shift _ WFO-Immediate

Tech Mahindra

1 - 6 years

Bengaluru

15 hours ago

₹ Not Disclosed

Customer Support Executive

People Group

1 - 2 years

Chennai

13 hours ago

₹ 2.75-3.25 Lacs P.A.

Customer Care Executive

BPO

0 - 2 years

Noida, Gurugram

23 hours ago

₹ 2.5-6 Lacs P.A.

International customer support - Voice, Chats, Emails

IntouchCX

1 - 3 years

Hyderabad

1 day ago

₹ 2.25-4 Lacs P.A.

Indusind Bank

NLB is one of the fastest growing transformational workforce solutions provider. Over the last 16+ years, we have significantly grown our expertise from an IT Consulting firm to Digital Transformation, Analytics, Health-tech, E-Learning and Financial Services domains. Our comprehensive range of solu...

Customer Service Banking Officer @ Indusind Bank

Home > Voice / Blended