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Customer Service Executive International @ Personal Network

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 Customer Service Executive International

Job Description

    Greetings from Personal Network!

    Top MNC Hiring International Voice Process (US Shift)

    Location: Bangalore
    Process: International Voice (US Process)
    Shift: Night Shift (US Time Zone)
    Position: Customer Support Associate International Voice

     

    Launch Your Career with a Leading Global Brand!
    A top multinational company is seeking dynamic, fluent English speakers for its International Voice Process team. This is your opportunity to work in a high-energy, professional environment with global exposure and excellent career growth.

     

    Key Responsibilities:

    • Handle inbound and outbound calls from international customers (US market)

    • Resolve customer queries and provide accurate product or service information

    • Maintain professionalism and empathy in every customer interaction

    • Document call details accurately in the system

    • Meet targets for call quality, customer satisfaction (CSAT), and resolution time

    • Collaborate with internal teams to ensure timely resolution of customer issues

     

    Job Requirements:

    • Experience: 1 to 4 years in International Voice / BPO / Customer Service

    • Excellent spoken English and strong communication skills (mandatory)

    • Ability to work night shifts (US timings)

    • Strong interpersonal and problem-solving skills

    • Typing skills and familiarity with basic computer systems

     

    Immediate Joining Contact Us:

    • Priya: 76hidden_mobile4
    • Nithin: hidden_mobile

    • Nihal: hidden_mobile

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Executive International

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   international bpo bpo voice process us staffing international call center international voice process

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₹ 1 to 6 Yr

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...