Technical Support Executive - Stellar @ Stellar Information

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Technical Support Executive - Stellar

Stellar Information
1 - 3 years
Noida, Gurugram
2 years ago
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Job Description

Handle Technical Support queries received through any channel (Web, Voice, Chat, and Email) from customers mainly based out of the US & Europe.

It is a blended process of voice, chat, and through the web, and agents are required to provide resolution through this medium.

To get positive reviews from customers.

Be able to achieve sales targets for designated products every month.

Maintained minimum benchmark specified by the Quality Department.

This role requires a person to provide technical assistance to Stellar customers across the globe on Stellar software products.

Desired Experience:

1-3 Years in technical support or software support.

Good Communication (error Free)

Key Skills

Technical Support, Application Support, Software Support, Customer Satisfaction, customer support

Qualification

Tech with MBA or any Graduate Degree in Computers with business understanding.

Job Skills

Computer Skill

Knowledge of Customer Service Software

Communication

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Stellar Information
Location(s): Noida, Gurugram

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Keyskills: Application support PDF Software support Technical Support Executive Customer satisfaction Customer support Customer service blended process Business understanding Technical support

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Stellar Information

Stellar Information Technology Private Limited Since 1993, Stellar has been a pioneer in providing data recovery, data migration and data erasure solutions. Stellar Data Recovery is a customer centric, critically acclaimed, global data recovery &amp;amp; erasure solutions provider with c...

Technical Support Executive - Stellar @ Stellar Information

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