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Cluster Business Head - Cross Sell @ Skywings Advisors

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 Cluster Business Head - Cross Sell

Job Description

    The Cluster Business Head Cross Sell (Service to Sales Channel) will be responsible for leading and scaling cross-sell initiatives through the Service to Sales (S2S) channel within a defined cluster. This role involves managing customer engagement points, optimizing service interactions for sales conversions, and driving revenue growth through effective leadership and strategy execution. Key Responsibilities: Lead and manage a cluster-wide team of regional/area sales managers and service teams focused on cross-sell via the S2S channel. Design and implement strategies to convert service interactions into sales opportunities. Identify upselling and cross-selling opportunities during customer service interactions (in branches, call centers, digital platforms, etc.). Collaborate with internal teams (Product, Marketing, Operations, and Customer Service) to ensure seamless execution of campaigns. Drive performance metrics (conversion rates, product penetration, lead efficiency, etc.) across teams. Ensure adherence to compliance, regulatory, and operational guidelines. Continuously train and mentor the team to enhance sales skills and service quality. Analyze customer behavior, service journeys, and sales performance data to inform strategy.

Employement Category:

Employement Type: Full time
Industry: Insurance
Role Category: Sales / BD
Functional Area: Not Specified
Role/Responsibilies: Cluster Business Head - Cross Sell

Contact Details:

Company: Skywings Advisors
Location(s): Chennai

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Keyskills:   direct channel sales team management life insurance direct sales agency channel agency

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₹ 5 to 7 Yr

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Skywings Advisors

Company profile assuredjob.com is one of the leading companies based in New Delhi, Delhi operating in placement and recruitment industry. We are offering specialized services in all recruitment disciplines. We strive to achieve the same level of understanding you have about your business. To A...