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Walk In Interview's - Phone Banking Inbound Officer @ Ujjivan Small Finance

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 Walk In Interview's - Phone Banking Inbound Officer

Job Description

Role & responsibilities

  • Should be fluent & confident in English Communication.
  • Receive and respond to customer service account inquiries on account balances, transaction
  • Responsible for handling any inquiries and resolving customer complaints on call.
  • Promote banks products and services over calls.
  • Identify customer needs & refer customers to appropriate banking services
  • Help to avoid loss of customers and negative reviews
  • Play the role of a Mentor to new officers
  • Handle small projects within the unit

Interested can share you updated resume - sw***********e@uj****n.com


Preferred English , Hindi , Tamil , Gujarati , Bengali & Punjabi language candidates.

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Ujjivan Small Finance
Location(s): Pune

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Keyskills:   Phone Banking Inbound Calls Communication Skills Inbound Sales Customer Service Video Banking Outbound Sales Telesales Telecalling Customer Care Convincing Power Outbound Calling

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₹ 2-4 Lacs P.A

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Ujjivan Small Finance

Ujjivan Financial Services Limited started operations as an NBFC in 2005 with the mission of providing a full range of financial services to the economically active poor who are not adequately served by financial institutions.On October 7, 2015, Ujjivan received an in-principle approval from the RBI...