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Post Offer Engagement - Senior Executive @ Iris Software

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 Post Offer Engagement - Senior Executive

Job Description

Key Responsibilities:

1. Candidate Engagement & Relationship Management

o Act as the primary point of contact for candidates post-offer till onboarding.

o Build strong rapport with offered candidates to ensure a positive pre-joining experience.

o Address queries, concerns, and provide timely updates to maintain candidate interest and reduce dropouts.

2. Offer Follow-up & Conversion

o Track and follow up on offer acceptances, documentation, and joining confirmations.

o Proactively identify and mitigate risks of offer declines or delays in joining.

3. Stakeholder Coordination

o Collaborate with recruiters, hiring managers, and onboarding teams to ensure seamless handover and alignment.

o Provide regular updates and dashboards to leadership on offer-to-join ratios and engagement metrics.

4. Process Improvement & Best Practices

o Analyze trends in candidate drop-offs and recommend strategies to improve engagement and conversion.

o Contribute to the development and implementation of SOPs for post-offer processes.

5. Communication & Branding

o Ensure consistent and personalized communication with candidates through emails, calls, and engagement campaigns.

o Support employer branding initiatives to enhance candidate experience and perception.

6. Documentation & Compliance

o Ensure all pre-joining documentation is collected, verified, and stored in compliance with internal policies and audit requirements.

7. Reporting & Analytics

o Maintain accurate records of candidate status and generate reports on engagement effectiveness, drop-off reasons, and joining trends.

Preferred Qualifications:

  • MBA in HR, preferably from a reputed institute.
  • Minimum 5 years of relevant experience in a mid-to-large scale IT organization.
  • Candidates preferably located within a 30-minute commuting range for better availability and collaboration.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Customer Engagement
Employement Type: Full time

Contact Details:

Company: Iris Software
Location(s): Noida, Gurugram

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Keyskills:   compliance mlops business automation it services branding logistics hr process improvement financial services healthcare transportation employer branding analytics automation candidate experience devops onboarding

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Iris Software

Iris Software Inc.