Wipro is hiring For Associate Backoffice- US HR Operation

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Wipro is hiring For Associate Backoffice- US HR Operation

Wipro
0 - 3 years
Mumbai
2 months ago
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Job Description

Looking for Associates for Backoffice process: US HR Operation

Location: Gigaplex, building no 3, Airoli west.

Backoffice Process
Night Shift only (Both Side Cab will be provided)
Sat/Sun fixed off
Age criteria: 20 years to 27 years are allowed

Role & responsibilities Associate (Process: US HR operations)

Work Experience 0-36 months

Summary

Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
Follow standard processes and procedures to resolve all client queries.
Resolve client queries as per the SLAs defined in the contract.
Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Relevant Experience Any/Basic MS Excel Category Back office/Data handling or data management

Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service

Education Skills Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, PGDM

Note : Looking for immediate joiners or who can join within 10-15 days

Job Classification

Industry: BPM / BPO
Functional Area / Department: Human Resources
Role Category: HR Operations
Role: HR Operations - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills: Bpo Non Voice Back Office Inbound Customer Service Bpo Customer Service Backend Operations HR Operations Non Voice Data Entry US Process Communication Skills backoffice Backend Process Fresher Hiring International BPO

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Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Wipro

Company DetailsWipro Limited

Wipro is hiring For Associate Backoffice- US HR Operation

Home > Hr Operations