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Chat Support Executive @ Capgemini Technology

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 Chat Support Executive

Job Description

    JOB DESCRIPTION:

    • Process/Function Details:
    • Chat process (Good comms).
    • Typing Speed 32WPM&95%.
    • Queries to handle over multiple chats - Accounts and Billing, Troubleshooting.
    • Any Flexibility Required Candidates should be comfortable with Night shifts
    • Work Mode: (Work from Office or Hybrid) Work from Office
    • Shift Timings: US shifts 5:30pm, 11:30 pm last shifts
    • Weekly Offs: Rotational off consecutive 2 days
    • Graduation is mandatory
    • only immediate joiners

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Allied Health Services
Functional Area: Not Specified
Role/Responsibilies: Chat Support Executive

Contact Details:

Company: Capgemini Technology
Location(s): Kolkata

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Keyskills:   billing chat process trouble shooting typing speed blended process typing communication skills accounts

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Capgemini Technology

Capgemini Technology Services India Limited Capgemini in India is over 85,000 people strong across nine cities (Mumbai, Bangalore, Gurgaon, Noida, Gandhinagar, Hyderabad, Pune, Kolkata and Chennai - Trichy and Salem). A pioneer in the IT industry, Capgemini has over 45 years of global expertise ...