Key Accounts Manager
- Airtel
- 2 - 7 years
- Hyderabad
- 2 months ago
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Job Description
Job Title: Key Account Manager
Function: Sales
Reporting to: Business Manager
Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and cloud related new product solutions. Deliverables (Maximum 5-6 key responsibilities)
Deliverables
- Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
- Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue
- Augment solution selling, and drive new product penetration in emerging markets
- Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
- Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
Major Challenges:
- To work in alignment with processes on Cloud, Cybersecurity, Data, Voice
- To work on retention of existing revenue as well and grow new products.
- Account Penetration & Product Penetration
Decision level
Prime: Final Decision Making authority, accountable to the Management
Shared: Decisions reached jointly with peers on a collective basis
Contributory: Makes a major contribution to a decision or policy judgment reached by others
Demonstrate (Key competencies)
- Commercial Acumen
- New Age Consultative Selling
- Customer Service Orientation
- Key Account Planning & Management
- Executive Presence ability to handle CXO discussions
- Enterprise/ Carrier Product Knowledge
- Negotiation skills
- Ability to devise creative ideas to attract the target customers attention
- Regular Follow up
Educational Level
Must have:
- MBA or equivalent
Preferred:
- B. Tech. + MBA
Working Experience
Preferred:
- B2B Sales Experience in Telecom/ Technology domain
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Enterprise & B2B Sales - OtherEmployement Type: Full timeContact Details:
Company: AirtelLocation(s): Hyderabad
Keyskills: Cloud Sales Security Sales It Solution Sales B2B Large Account SAAS Key Account Management Cyber Security Sales Key Account Sales Enterprise Sales
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