Cloud Reliability Engineer
- searce
- 0 - 1 years
- Pune
- 2 months ago
- Email to a friend
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Job Description
Role & responsibilities
- Learn on the job while providing support for cloud infrastructure, kubernetes, DevOps.
- Understand customer environments, cloud architecture, network and applications to ensure that the customers solution on cloud is running smoothly.
- Define, implement, tweak monitoring, logging and uptime - making sure we know issues before the customer does.
- Work in rotational shifts 24x7, perform monitoring and triage of the issues reported on cloud services and resolve issues based on standard operating procedure.
- Perform health checks based on documented procedures to prevent issues.
- Categorize and prioritize the issues reported and engage the resolver groups and managers as needed for the critical issues.
- Manage escalations and customer communication at 1st level.
- Identify the recurring incidents and record them as problems.
- Provide recommendations for automations for incident managements
Accomplishment Set
- Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility.
- Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
- Strong service attitude and a commitment to quality.
- Highly organized and efficient.
- Confident working with other to inspire high-quality standard.
Preferred candidate profile
Qualifications
Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just a degree,
but we are not too thrilled by tech certifications too ... :)
To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong desire to deliver outlives those fancy degrees!
- 0-1 years experience in Cloud Infrastructure and Operations domains and IT operational experience.
- Good analytical, communication, problem solving, and learning skills.
- Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.
- Strong service attitude and a commitment to quality.
- Willingness to work in shifts.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: DevOps - OtherEmployement Type: Full timeContact Details:
Company: searceLocation(s): Pune
Keyskills: GCP AWS Cloud Operations Terraform Cloud Support Cloud Infra Kubernetes
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